Director of Client Success
BankjoyFull Time
Expert & Leadership (9+ years)
Candidates should possess over 10 years of software engineering experience, with at least 5 years in senior or principal engineering leadership or architecture roles. A Bachelor's degree in Computer Science, IT, Systems Engineering, or a related field is required, along with strong expertise in building cloud-native platforms on AWS, Azure, or GCP using microservices, serverless, and containerized infrastructures. Proficiency in backend languages like Java and Node.js, frontend technologies such as Angular and React, and a deep understanding of client reporting and the asset management industry, including performance and transaction reporting, are essential.
The Head of Client Reporting Platform will architect and lead the development of a scalable, secure, cloud-native client reporting platform, optimized for global reach and mobile-first accessibility. This role involves guiding an engineering team, making critical architectural decisions for data ingestion, report creation, scheduling, and distribution, and collaborating with cross-functional teams to translate business needs into technical solutions. Responsibilities also include building integrations with internal and third-party systems, championing AI and automation in the reporting lifecycle, and designing the platform for scale and resilience using serverless architectures and event-driven pipelines.