[Remote] Senior Director Client Reporting and Analytics at Omada Health

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital HealthIndustries

Requirements

15+ years of experience in analytics, business intelligence, or healthcare reporting

Responsibilities

Develop and execute the enterprise vision for Omada’s customer reporting strategy ensuring alignment with business priorities, customer expectations, and evolving healthcare market needs
Define a scalable framework for delivering customer-facing metrics, balancing standardization with flexibility for strategic accounts
Establish reporting as a core differentiator in renewal, upsell, and partnership conversations with customers
Oversee design, development, and delivery of all customer-facing reports and dashboards
Ensure data accuracy, consistency, and storytelling excellence across all outputs
Build and manage a professional services reporting model for Omada’s largest clients, while maintaining an efficient, automated foundation for the broader customer base
Partner with Clinical, Product, Customer Success, Data Science, and Sales leaders to align reporting strategy with company goals
Collaborate with Product and BI teams to continuously enhance the tools, data pipelines, and visualization platforms that power reporting
Navigate complex contractual and outcomes-based reporting requirements with Legal and Finance teams
Partner with Customer Success and Sales leadership to position reporting as a key driver of renewals, upsells, and strategic partnerships
Build and lead a multidisciplinary team spanning data analytics, reporting operations, and product marketing
Define team structure, roles, and professional development paths to support scalability and innovation
Foster a culture of curiosity, excellence, and impact
Translate clinical, behavioral, and business data into compelling narratives that showcase Omada’s value and impact for our customers
Partner with marketing and communications teams to align data storytelling with Omada’s brand and competitive positioning
Equip Customer Success and Sales with executive-ready insights that strengthen renewal and expansion opportunities
Use comprehensive understanding of the competitive landscape to inform the development of best in class client reporting illustrating Omada’s differentiated impact
Collaborate with Data Engineering, BI, and Product leadership to continuously enhance pipelines, platforms, and tools that power customer-facing reporting
Drive automation, scalability, and data quality to support consistent, reliable delivery of insights
Identify opportunities to evolve reporting into predictive and prescriptive analytics that inform customer strategy

Skills

Key technologies and capabilities for this role

Data AnalyticsReportingDashboardsSQLTableauData StorytellingStrategic LeadershipHealthcare AnalyticsROI AnalysisCustomer Insights

Questions & Answers

Common questions about this position

What is the salary or compensation for the Senior Director Client Reporting and Analytics role?

This information is not specified in the job description.

Is this Senior Director role remote or does it require office work?

This information is not specified in the job description.

What key skills are needed for the Senior Director Client Reporting and Analytics position?

The role requires strategic leadership in analytics and reporting, expertise in data storytelling, people leadership for multidisciplinary teams, cross-functional collaboration skills, and the ability to translate data into compelling narratives.

What is the company culture like at Omada Health for this role?

The culture emphasizes curiosity, excellence, and impact, with a focus on fostering professional development and innovation in a multidisciplinary team.

What makes a strong candidate for the Senior Director Client Reporting and Analytics role?

Strong candidates will have experience in strategic vision for customer reporting, leading data analytics and product marketing teams, cross-functional collaboration, and turning data into storytelling that drives business growth.

Omada Health

Virtual care for chronic condition management

About Omada Health

Omada Health provides virtual care programs aimed at helping individuals with chronic conditions improve their health over the long term. Their approach combines clinical protocols with behavioral science to create personalized interventions for issues like diabetes prevention, weight management, hypertension, and musculoskeletal problems. The programs are evidence-based and have shown positive results in peer-reviewed studies. What sets Omada apart from competitors is their focus on creating engaging programs that encourage participants to stick with them, leading to reduced healthcare costs and improved health outcomes. The goal of Omada Health is to leverage technology and human care teams to support members in achieving lasting health behavior changes.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$436.3MTotal Funding

DEBTCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Remote first - Join Omada from anywhere in the US. No matter where you’re located, we budget for travel so your team can come together.

Flexible vacation - Invest in yourself and your loved ones with flexible time away and monthly wellness days.

Parental leave - We support all new parents with competitive leave policies and flexible schedules upon return.

Omada program - Join our best-in-class program to reach your health goals, and invite a loved one to join you too.

Meeting-free days - Every Wednesday afternoon, we observe company-wide focus time with nothing on the calendar.

Resources to thrive - Invest in inclusion with resource groups, equity training, and a cross-functional team dedicated to belonging.

Risks

Amazon's entry into digital health could challenge Omada's market share.

High costs of GLP-1 medications may limit Omada's program adoption.

Reliance on partnerships with large employers poses a risk if they switch providers.

Differentiation

Omada Health is the largest CDC-recognized provider of the National Diabetes Prevention Program.

Omada combines health coaching, connected devices, and data for personalized health interventions.

Omada's programs are clinically supported and published in multiple peer-reviewed journals.

Upsides

Omada's IPO planned for 2025 could provide significant capital for expansion.

Partnerships with major employers like Costco enhance Omada's market reach.

Omada's integration of GLP-1s with behavior change programs shows promising health outcomes.

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