Guest Service Supervisor at Global Partners

Lake George, New York, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and maintain a guest-centric approach
  • Superior relationship-building skills to foster positive interactions with guests and associates
  • Reliable and accountable with strong organizational and detail-oriented skills
  • Ability to effectively address issues and utilize problem-solving techniques
  • Demonstrated ability to take initiative, make decisions, and prioritize tasks independently
  • Ability to direct others and provide constructive feedback

Responsibilities

  • Oversee employee performance and ensure completion of all job duties
  • Provide constructive feedback to employees to improve performance
  • Greet guests and create an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards
  • Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
  • Ensure products are replenished to maintain in-stock conditions
  • Ensure the 24/7 execution of all guest service programs and processes
  • Oversee housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash)

Skills

Leadership
Guest Service
Problem-Solving
Cash Management
Point of Sale Operations
Employee Coaching
Relationship Building
Operational Compliance

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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