Guest Service Supervisor at Global Partners

Milford, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to all guests
Superior relationship-building skills and the ability to connect with guests and associates
Reliable and accountable
Excellent organizational skills and attention to detail
Ability to diffuse issues using effective problem-solving techniques
Demonstrated ability to make decisions and work independently
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure completion of all assigned tasks
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address inquiries and complaints from guests effectively

Skills

Key technologies and capabilities for this role

Guest ServiceLeadershipEmployee SupervisionProblem-SolvingPoint of SaleCash HandlingStore MaintenanceEmployee CoachingRelationship Building

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for the Guest Service Supervisor role?

Salary information not provided in the description.

What skills are required for this Guest Service Supervisor position?

Key required skills include guest service skills for pleasant greetings, superior relationship-building, trustworthiness, detail-orientation, problem-solving, self-starter ability, and leadership to direct others.

What is the employment type for this role?

This is a part-time supervisory position.

What makes a strong candidate for the Guest Service Supervisor role?

A strong candidate demonstrates guest service skills, relationship-building, trustworthiness, detail-orientation, problem-solving, self-starter qualities, and leadership abilities to supervise employees and ensure store standards.