Guest Service Supervisor at Global Partners

Woodland, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to connect with guests and associates
Confident communication style with eye contact
Reliable and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven self-starter with decision-making abilities
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees, ensuring they perform all job duties implemented by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to maintain in-stock conditions
Address guest inquiries and concerns effectively

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipEmployee SupervisionCommunicationProblem-SolvingCash HandlingPOS OperationsOrganizational SkillsStore MaintenanceRelationship Building

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What key skills are required for the Guest Service Supervisor role?

Required skills include guest service skills with pleasant greetings, superior relationship-building, confident communication, organizational skills, problem-solving, self-starter abilities, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company seeks passionate individuals to contribute to its future, emphasizes exceptional guest service, provides opportunities for career growth, and supports communities through charitable work while investing in the energy transition.

What makes a strong candidate for the Guest Service Supervisor position?

A strong candidate is reliable, detail-oriented, a proven self-starter with leadership skills, excellent at building relationships, communicating confidently, and solving problems to ensure top-notch guest experiences and smooth operations.