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Guest Service Supervisor
at
Global Partners
Orange, Connecticut, United States
Apply Now
Not Specified
Compensation
Junior (1 to 2 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Retail, Energy
Industries
Requirements
Genuine love to take care of guests
Pride in your work
Guest come first mentality
Exceptional guest service skills
Pleasant greeting and parting remarks
Confidence and eye contact with guests
Superior relationship building skills
Trustworthy and responsible
Detail-oriented
Excellent organizational skills
Problem-solving techniques
Self-starter with demonstrated ability to make decisions
Ability to direct others and prioritize tasks
Responsibilities
Supervise employees making sure they are performing all the job duties implemented by management
Coaching employees by giving them constructive feedback to help perform certain tasks
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale pursuant to corporate standards; maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable
Always replenishes products to ensure in-stock conditions
Address inquiries and complaints from guests
Skills
Customer Service
Guest Experience
Team Supervision
Organizational Skills
Problem Solving
Decision Making
Task Prioritization
Relationship Building
Global Partners
Website
About Global Partners
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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