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Guest Service Supervisor
at
Global Partners
Ayer, Massachusetts, United States
Apply Now
Not Specified
Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Retail, Energy
Industries
Requirements
Genuine love for taking care of guests
Guest-focused mentality
Exceptional guest service skills (pleasant greetings and parting remarks)
Confident communication with eye contact
Strong relationship-building skills
Trustworthy and responsible
Detail-oriented and excellent organizational skills
Problem-solving techniques
Self-starter with decision-making ability
Ability to direct others and prioritize tasks
Responsibilities
Supervise employees and ensure they perform all job duties implemented by management
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Handle all cash processes (deposit preparation, lottery, gift cards, and checks)
Replenish products to maintain in-stock conditions
Address guest issues using problem-solving techniques
Skills
Customer Service
Employee Supervision
POS Systems
Cash Handling
Problem Solving
Organizational Skills
Inventory Replenishment
Housekeeping
Safety Compliance
Global Partners
Website
About Global Partners
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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