Guest Service Supervisor at Global Partners

Stamford, Connecticut, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks, make eye contact with guests, and build strong relationships
Reliable and accountable for completing tasks and following procedures
Ability to diffuse issues using effective problem-solving techniques
Demonstrated ability to make decisions and take initiative
Ability to direct others and prioritize tasks
Excellent organizational skills and attention to detail

Responsibilities

Ensure employees are performing all job duties as directed by management, providing constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Handle cash processes including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and complaints effectively

Skills

Key technologies and capabilities for this role

Guest ServiceLeadershipProblem-SolvingPoint of SaleCash HandlingEmployee SupervisionStore MaintenanceSafety ComplianceOrganizational Skills

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key required skills include guest service skills (pleasant greetings, eye contact, building relationships), leadership skills (directing others and prioritizing tasks), problem-solving, self-starter initiative, trustworthiness, and detail-oriented organizational skills.

What is the company culture like at Global Partners LP?

Global Partners LP emphasizes maintaining a positive and productive environment, delivering exceptional guest experiences, and is committed to investing in the future and supporting local communities, with a history of over 90 years.

How can I stand out when applying for the Guest Service Supervisor position?

Highlight your demonstrated guest service skills, leadership experience in directing others, problem-solving abilities, self-starter initiative, trustworthiness, and attention to detail to show you're a strong fit.