Guest Service Supervisor at Global Partners

Stamford, Connecticut, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, make eye contact with guests, and build strong relationships
Reliable and accountable for completing tasks and following procedures
Ability to diffuse issues using effective problem-solving techniques
Demonstrated ability to make decisions and take initiative
Ability to direct others and prioritize tasks
Excellent organizational skills and attention to detail

Ensure employees are performing all job duties as directed by management, providing constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Handle cash processes including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and complaints effectively