Guest Service Supervisor at Global Partners

New Haven, Vermont, United States

Global Partners Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Genuine love for taking care of guests
  • Guest-focused mentality and exceptional guest service skills
  • Confident and maintains eye contact with guests
  • Strong relationship-building skills
  • Trustworthy and responsible
  • Detail-oriented and possesses excellent organizational skills
  • Ability to defuse issues using problem-solving techniques
  • Self-starter with demonstrated decision-making ability
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees, ensuring they perform all job duties as implemented by management
  • Coach employees by providing constructive feedback
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale pursuant to corporate standards
  • Maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks where applicable)
  • Replenish products to ensure in-stock conditions
  • Address guest concerns and issues

Skills

Guest Service
Employee Supervision
Cash Handling
Point of Sale
Problem Solving
Organizational Skills
Customer Relationship Building
Store Housekeeping
Inventory Replenishment
Safety Compliance

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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