Guest Service Supervisor at Global Partners

Humble, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to connect with guests and associates
Confident communication with eye contact
Reliable and accountable
Detail-oriented and possessing excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven self-starter with decision-making abilities
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure completion of all job duties
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure products are replenished to maintain in-stock conditions
Ensure the 24/7 execution of all guest service programs and processes
Maintain store cleanliness through housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash)

Skills

Key technologies and capabilities for this role

Guest ServiceLeadershipEmployee SupervisionCommunicationProblem-SolvingOrganizational SkillsPOS OperationsCash ManagementInventory ManagementEmployee Coaching

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include guest service skills for pleasant greetings, superior relationship-building, confident communication, organizational skills, problem-solving, self-starter abilities, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company values passionate individuals dedicated to exceptional guest experiences, smooth store operations, and contributing to future growth, with a focus on community initiatives and energy transition.

How can I stand out when applying for the Guest Service Supervisor position?

Highlight your leadership experience in directing others, proven self-starter qualities, strong guest service and relationship-building skills, and problem-solving abilities to demonstrate you can oversee store operations effectively.