Guest Service Supervisor at Global Partners

Marlborough, Massachusetts, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests and associates
Superior relationship-building skills
Confident and makes eye contact with guests
Ability to defuse issues using problem-solving techniques
Detail-oriented and possesses excellent organizational skills
Proven self-starter with the ability to make decisions
Demonstrates trustworthiness and responsibility

Supervise employees, ensuring they perform all job duties
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to ensure in-stock conditions
Address guest issues effectively