Guest Service Supervisor at Global Partners

Ludlow, Massachusetts, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide exceptional guest service, including pleasant greetings and parting remarks
Superior relationship-building skills to connect with guests and associates
Confident communication style with eye contact
Reliable and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven self-starter with decision-making ability
Ability to direct others and prioritize tasks

Supervise employees to ensure they complete all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to maintain in-stock conditions
Address guest concerns and resolve issues effectively