Guest Service Supervisor at Global Partners

Andover, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Exceptional guest service skills, including providing pleasant greetings and parting remarks
Superior relationship-building skills and the ability to establish connections with guests and associates
Confident demeanor with good eye contact
Trustworthy and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven self-starter with demonstrated decision-making abilities
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties as implemented by management
Provide constructive feedback to employees to help them perform tasks effectively
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable
Replenish products to ensure in-stock conditions
Address inquiries and complaints from guests