Guest Service Supervisor at Global Partners

Livingston, New York, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Convenience StoresIndustries

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to connect with guests and associates
Confident communication style with good eye contact
Ability to defuse issues using problem-solving techniques
Reliable and accountable
Detail-oriented and possessing excellent organizational skills
Proven ability to make decisions and work independently
Ability to direct others and prioritize tasks

Oversee employee performance and ensure completion of all job duties
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and concerns effectively