Guest Service Supervisor at Global Partners

Pittsfield, Massachusetts, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Work from your heart, genuinely love to take care of guests, and demonstrate pride in your work
Display a guest-come-first mentality and showcase exceptional guest service skills by providing pleasant greetings and parting remarks
Confident and make eye contact with guests
Superior relationship-building skills and establish connections with guests and associates
Trustworthy and responsible
Detail-oriented with excellent organizational skills
Defuse issues by utilizing problem-solving techniques
Proven self-starter with demonstrated decision-making abilities
Direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Manage all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to ensure in-stock conditions
Address guest concerns and issues effectively