Guest Service Supervisor at Global Partners

Middlebury, Connecticut, United States

Global Partners Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Genuine love to take care of guests
  • Pride in work
  • Guest come first mentality
  • Exceptional guest service skills (pleasant greetings and parting remarks)
  • Confident and makes eye contact with guests
  • Superior relationship-building skills
  • Trustworthy and responsible
  • Detail-oriented and excellent organizational skills
  • Problem-solving techniques for defusing issues
  • Self-starter with demonstrated decision-making ability
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees, ensuring they perform all job duties implemented by management
  • Coach employees by providing constructive feedback to help them perform certain tasks
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies, procedures, and practices
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable
  • Always replenish products to ensure in-stock conditions
  • Address inquiries and complaints from guests

Skills

Guest Service
Employee Supervision
Coaching
Cash Handling
POS Operation
Problem Solving
Organizational Skills
Decision Making
Relationship Building
Safety Compliance

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI