Guest Service Supervisor at Global Partners

Woodland, California, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks to guests
  • Superior relationship-building skills and the ability to establish connections with guests and associates
  • Confident and makes eye contact with guests
  • A trustworthy and responsible individual
  • Detail-oriented and possesses excellent organizational skills
  • Ability to defuse issues using problem-solving techniques
  • A proven self-starter with the ability to make decisions
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees, ensuring they perform all job duties implemented by management
  • Provide constructive feedback to employees to improve performance
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies, procedures, and practices
  • Operate the point of sale system according to corporate standards, maintaining proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
  • Replenishes products to ensure in-stock conditions
  • Address inquiries and resolve guest concerns effectively

Skills

Customer Service
Leadership
Employee Supervision
Communication
Problem Solving
Organizational Skills
Point of Sale
Store Operations
Employee Coaching
Store Maintenance

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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