Guest Service Supervisor at Global Partners

Woodland, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to establish connections with guests and associates
Confident and makes eye contact with guests
A trustworthy and responsible individual
Detail-oriented and possesses excellent organizational skills
Ability to defuse issues using problem-solving techniques
A proven self-starter with the ability to make decisions
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees, ensuring they perform all job duties implemented by management
Provide constructive feedback to employees to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale system according to corporate standards, maintaining proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenishes products to ensure in-stock conditions
Address inquiries and resolve guest concerns effectively

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipEmployee SupervisionCommunicationProblem SolvingOrganizational SkillsPoint of SaleStore OperationsEmployee CoachingStore Maintenance

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this a remote position or does it require onsite work?

This is an onsite position.

What key skills are required for the Guest Service Supervisor role?

The role requires guest service skills, strong leadership skills, superior relationship-building skills, excellent organizational skills, and problem-solving abilities.

What is the company culture like at Global Partners LP?

The company values passion for guest service, leadership, and commitment to upholding standards, while providing opportunities for career advancement and supporting community initiatives.

What makes a strong candidate for this Guest Service Supervisor position?

A strong candidate is a trustworthy, responsible self-starter with demonstrated guest service skills, leadership abilities, and problem-solving techniques to supervise employees and ensure excellent guest experiences.