Guest Service Supervisor at Global Partners

Manchester, Connecticut, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Guest-focused mentality and exceptional guest service skills
Pleasant greeting and parting remarks to all guests
Confident demeanor with eye contact
Superior relationship-building skills and ability to connect with guests and associates
Trustworthy and responsible
Detail-oriented with excellent organizational skills
Problem-solving techniques for defusing issues
Self-starter with decision-making ability
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks where applicable)
Replenish products to maintain in-stock conditions
Address guest inquiries and complaints