Guest Service Supervisor at Global Partners

Woodland, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to connect with guests and associates
Confident and makes eye contact with guests
Reliable and detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven ability to make decisions and prioritize tasks
Ability to direct others

Responsibilities

Ensure employees perform all job duties implemented by management
Provide constructive feedback to employees
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to ensure in-stock conditions
Address guest inquiries

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipEmployee CoachingCash ManagementPoint of SaleProblem SolvingStore MaintenanceSafety ComplianceCommunication

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key requirements include guest service skills for pleasant greetings, superior relationship-building, confident communication with eye contact, trustworthiness with organizational skills, problem-solving, self-starter abilities, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company has over 90 years of history delivering energy to communities, invests in the future with initiatives like GlobalGLO and charitable work, and seeks passionate individuals with great ideas to contribute.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates demonstrate guest service skills, relationship-building, confident communication, reliability, problem-solving, self-starter qualities, and leadership abilities to supervise and coach employees effectively.