GTM Strategy and Operations Manager | Healthcare at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Housing, Technology, AIIndustries

Requirements

5+ years of Strategy and Operations experience in a high-growth B2B startup
Experience building and owning entire sales enablement programs from scratch
Comfortable in highly ambiguous environments and wearing many hats
Bonus: previously was a high performing SDR or AE; directly engaged with prospects or customers
Willingness to work in person at our office 4-5 days a week

Responsibilities

Identify where and how we win by analyzing customer conversations, win/loss trends, competitive insights, and sales performance
Partner with Sales and Product leadership to shape GTM strategy, pricing, and roadmap priorities
Run competitive deep-dives and enable the team with actionable intel, talk tracks, and training
Own projects that improve sales velocity, conversion, and expansion outcomes
Maintain clear, up-to-date GTM documentation — sales decks, competitor briefs, product FAQs, and industry insights
Develop onboarding and ongoing enablement programs that strengthen product knowledge and sales execution
Create and manage case studies, ROI stories, and proof points that help AEs and SDRs tell a differentiated story
Ensure consistency and alignment across Sales, Marketing, and Product through feedback loops and cross-functional collaboration

Skills

Key technologies and capabilities for this role

GTM StrategySales OperationsCompetitive AnalysisSales EnablementPricing StrategyWin/Loss AnalysisKnowledge ManagementSales TrainingCustomer InsightsProduct Roadmap

Questions & Answers

Common questions about this position

What experience is required for this role?

Candidates need 5+ years of Strategy and Operations experience in a high-growth B2B startup, experience building and owning entire sales enablement programs from scratch, and comfort in highly ambiguous environments while wearing many hats.

Is this role remote or onsite?

The position is onsite.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at EliseAI?

The culture emphasizes full autonomy with no micromanagement, hiring the best and expecting high performance, moving at rocket speed in a fast-scaling environment that is hard, intense, and rewarding for driven individuals.

What makes a strong candidate for this GTM Strategy and Operations Manager role?

A strong candidate has 5+ years in Strategy and Operations at a high-growth B2B startup, experience owning sales enablement programs from scratch, and thrives in ambiguous environments wearing many hats.

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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