[Remote] Group Medicare Consumer Engagement Professional at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Effective communication and presentation skills
  • Solid leadership and personal accountability
  • Health and Life license or in process of pursuing
  • Valid state driver's license and proof of personal vehicle liability insurance
  • Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
  • Ability to meet deadlines and work with minimum supervision
  • Ability to travel 75%

Responsibilities

  • Oversee enrollment, education, engagement, and activation duties for client groups
  • Contribute to business strategy by understanding benefit offerings
  • Identify member education opportunities to drive maximum utilization of available resources
  • Direct clients on the use of available resources
  • Understand department, segment, and organizational strategy and operating objectives
  • Make decisions regarding own work methods
  • Record Brainsharks and other client needed materials

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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