Graduate - fiscaliteit, fiscale economie of accountancy. at Remitly

Amsterdam, North Holland, Netherlands

Remitly Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Taxation, Financial Services, TechnologyIndustries

Requirements

  • Recently graduated or soon to graduate in fiscaliteit, fiscale economie, or accountancy (or equivalent education in accountancy, fiscaal recht, or fiscale economie, or relevant work experience)
  • Analytisch sterk (analytical)
  • Klantgericht (customer-oriented)
  • Communicatief sterk (strong communication skills)
  • Uitstekende beheersing van Nederlandse en Engelse taal in woord en geschrift (excellent command of Dutch and English, spoken and written)
  • Goede luistervaardigheid en vermogen om klantvragen helder te analyseren (good listening skills and ability to clearly analyze customer questions)
  • Interesse in bedrijfsprocessen en automatisering (interest in business processes and automation)
  • Nauwkeurig en gestructureerd werken (works accurately and structured)

Responsibilities

  • Eerste aanspreekpunt voor klanten met vragen over fiscale software (first point of contact for customers with questions about fiscal software)
  • Beantwoorden van vragen over fiscale aangiftes en belastingwetgeving (answering questions about fiscal returns and tax legislation)
  • Ondersteuning bieden bij het gebruik van software en online applicaties (providing support in using software and online applications)
  • Technische en functionele ondersteuning bij fiscale softwareproblemen (technical and functional support for fiscal software issues)
  • Registreren en analyseren van klantvragen om tot de beste oplossing te komen (registering and analyzing customer questions to find the best solution)
  • Samenwerken met collega’s van Support en Ontwikkeling om kennis te vergroten (collaborating with Support and Development colleagues to increase knowledge)
  • Categoriseren en doorzetten van complexe vragen naar de juiste teams (categorizing and forwarding complex questions to the right teams)
  • Schriftelijk vastleggen van klantvragen en uitgevoerde acties (documenting customer questions and performed actions in writing)
  • Continu leren en meedenken over verbeteringen in de dienstverlening (continuously learning and thinking about improvements in services)

Skills

Accountancy
Fiscaliteit
Fiscale Economie
Belastingwetgeving
Tax Software
Customer Support
Dutch
English
Analytical Skills
Software Support

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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