Global Program Manager - Commercial Cloud at Veeva Systems

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing)
Consulting experience across multiple functional areas for enterprise pharma clients
Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results
Experience in technology strategy and roadmap development for large pharma customers
Proven executive communication skills
Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
Based in Eastern or Central Time Zone and able to travel up to 50% of the time

Responsibilities

Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers
Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap
Establish post-deployment application management
Support implementation proposals and services contract negotiation
Coordinate Customer Success Manager activities to drive product value and adoption
Coordinate Product Management and Product Support activities

Skills

Key technologies and capabilities for this role

Program ManagementCustomer SuccessCRMCommercial CloudSales CoordinationProduct AdoptionStakeholder ManagementServices DeliverySaaS

Questions & Answers

Common questions about this position

What is the salary for the Global Program Manager role?

This information is not specified in the job description.

Is this a remote position, or are there location requirements?

Veeva is a Work Anywhere company supporting flexibility to work from home or in the office. This is a customer-facing role that will work from both customer site, home office, and offsite meetings.

What skills and experience are required for this position?

Candidates need 7+ years in large-scale program management within the Pharmaceutical Commercial space, consulting experience across multiple functional areas for enterprise pharma clients, track record leading diverse global teams for complex technology implementations, experience in technology strategy and roadmap development, and proven executive communication skills.

What is the company culture like at Veeva Systems?

Veeva is a mission-driven organization with core values of Do the Right Thing, Customer Success, Employee Success, and Speed, and it became a public benefit corporation in 2021, legally balancing interests of customers, employees, society, and investors.

What makes a strong candidate for this Global Program Manager role?

A strong candidate has 7+ years in pharmaceutical commercial program management, consulting experience with enterprise pharma clients, success leading global teams on complex implementations, technology strategy expertise, and excellent executive communication skills.

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters

2007Year Founded

$6.8MTotal Funding

IPOCompany Stage

Enterprise Software, Healthcare, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.

GenAI features in Vault CRM may face data privacy and security challenges.

Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.

The company offers a subscription-based model ensuring continuous updates and improvements.

Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.

GenAI features in Vault CRM enhance field productivity with contextual task automation.

Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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