Global Program Manager - Commercial Cloud at Veeva Systems

Indianapolis, Indiana, United States

Veeva Systems Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Life SciencesIndustries

Requirements

  • 7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing)
  • Consulting experience across multiple functional areas for enterprise pharma clients
  • Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results
  • Experience in technology strategy and roadmap development for large pharma customers
  • Proven executive communication skills
  • Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
  • Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
  • Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
  • Based in Eastern or Central Time Zone and able to travel up to 50% of the time

Responsibilities

  • Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers
  • Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap
  • Establish post-deployment application management
  • Support implementation proposals and services contract negotiation
  • Coordinate Customer Success Manager activities to drive product value and adoption
  • Coordinate Product Management and Product Support activities

Skills

Program Management
Customer Success
CRM
Commercial Cloud
Sales Coordination
Product Adoption
Stakeholder Management
Services Delivery
SaaS

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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