Veeva Systems

Global Program Manager - Software Implementation

Madison, Wisconsin, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, HealthcareIndustries

Requirements

Candidates should possess a Bachelor’s degree and have prior experience leading consulting engagements, ideally at a consulting firm or software vendor. Experience in leading global software implementation programs is essential, along with a strong understanding of customer success principles and stakeholder management.

Responsibilities

As a Global Program Manager, you will lead Veeva’s most strategic programs, ensuring adherence to timelines, scope, and quality while driving customer success through risk management, change management, and escalation management. You will collaborate with account leadership teams, manage stakeholder relationships, and serve as a leader and mentor within the project team. Additionally, you will be accountable for global Vault implementations, support the GPM team, and proactively manage challenges as opportunities to improve processes and solutions.

Skills

Program Management
Consulting
Implementation
Risk Management
Change Management
Stakeholder Management
Vault R&D
Quality
Customer Success
Escalation Management

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Key Metrics

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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