Global Change Management Analyst at Remitly

Manila, National Capital Region, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, TechnologyIndustries

Requirements

Bachelor's Degree holder
3–5 years of experience in change management (nice-to-have), communications, or project coordination within a corporate environment, preferably in a global or multi-business unit setting (preferred)
Proven ability to plan and execute change management initiatives, including stakeholder engagement, readiness assessments, and communications planning
Familiar with learning & development best practices
Proficiency in creating presentations, data visualizations, and promotional content using tools like PowerPoint, Canva, or similar
Proficiency in Microsoft Office Suite, collaboration tools (e.g., MS Teams, SharePoint), and basic data analysis tools (e.g., Excel, Power BI)
Creative, effective and dynamic communicator
Strong written and verbal communication skills (preferably experienced in managing comms on email open)
Ability to coordinate across cross-functional teams
Strong organizational and time management skills
Familiarity with change management frameworks (e.g., ADKAR, Prosci), Agile LSS, Automation methodologies

Responsibilities

Support change management efforts (e.g. for the telephony project), including stakeholder engagement, impact assessments, and readiness planning to ensure a smooth transition for operational teams
Assist in implementing communication strategies that clearly articulate project goals, timelines, and user impacts, using a variety of formats such as email campaigns, team meetings, and digital content
Assist in training program rollout: work with identified subject matter experts/trainers and vendor team to include train-the trainer sessions and help facilitate adaptation and promotion of existing resources
Provide rollout logistics support, including scheduling, resource planning, and issue tracking, to ensure timely deployment and minimal disruption to daily operations
Help develop promotional content, presentation decks, data visualization working directly with the Data Analytics team, Global Change Management and M&A Integrations team
Where applicable, run preliminary data trends, metrics, project performance

Skills

Change Management

Stakeholder Engagement

Impact Assessments

Readiness Planning

Communications Planning

Training Programs

Train-the-Trainer

Deployment Logistics

Data Analysis

Data Visualization

Project Coordination

Metrics Analysis

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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