Workday Senior Manager, Global Application Managed Services (AMS)
Cognizant- Full Time
- Junior (1 to 2 years)
Candidates should possess experience in project and program management, demonstrating a strong ability to execute strategic engagements and collaborate with stakeholders at all levels. They should have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, potentially including using AI-powered tools or automating workflows. Furthermore, a background in influencing strategic engagements and expanding career growth through visibility with leadership teams is desired.
As a Global Advisory Council Engagement Manager – Operations Lead, the individual will coordinate customer interactions, manage executive schedules, and facilitate strategic customer engagements with key stakeholders. They will manage a portfolio of engagements, act as a resident expert in operational efficiency, and serve as a key connector between the GAC, sales, marketing, and senior executives, ensuring seamless execution and impact capture. Responsibilities include collaborating with the sales team, capturing and tracking GAC interactions, managing customer engagement collateral, providing operational and administrative support such as calendar management and meeting coordination, and assisting with supplier onboarding and process support.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.