Gestionnaire Client - recouvrement - contentieux - CDD 12 mois at Caterpillar Inc.

Saint-Denis, Île-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Construction, Mining, AgricultureIndustries

Requirements

Minimum 5 years of successful experience in recovery/litigation in a leasing company or bank, in a similar position managing a client portfolio
Proven experience in client relationship management and handling client requests
Knowledge of financing/leasing products and policies, including financial calculations
Strong proficiency in tools such as Oracle, Salesforce, and office suite
Education: Bac+3 to Bac+5 in finance, law, or management related to Caterpillar Finance activities (e.g., Bachelor in accounting or finance management, License in Economics Management with Accounting Finance track, Master in Finance or Law, BUT in Legal Careers, Bachelor in Law, DJCE, Master in business restructuring)
Customer-oriented mindset, rigor, autonomy, and teamwork spirit
Excellent interpersonal and negotiation skills
Good level of English is a plus

Responsibilities

Analysis of client files (unpaid amounts, solvency, risks)
Multi-channel reminders (phone, email, SMS, mail)
Negotiation of tailored payment plans
Preparation of creditor claims in compliance with procedures
Preparation of files for lawyers
Monitoring of file consistency and progress, in coordination with legal advisors or lawyers
Communication with clients, lawyers, administrators, agents, and bailiffs
Monitoring of periodic reporting
Ensuring proper allocation of payments in liaison with the accounting department
Close collaboration with commercial, credit, litigation, modifications, and accounting teams

Skills

Debt Recovery

Litigation Management

Client Management

Portfolio Management

Credit Collections

Customer Service

Financial Analysis

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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