[Remote] Computed Tomography Client Success Leader - Ohio at GE Healthcare

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Must be able to work on-site at client location and be willing to relocate to Cleveland, Ohio
Certified Radiologic Technologist (ARRT) or global equivalent with CT certification
Candidates must reside within the designated territory or live nearby to effectively manage and engage with local stakeholders and resources
Minimum 5 years of experience in CT, including all clinical applications and performing procedures
Required to travel 40-60% within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary
Legal authorization to work in the U.S. is required (no sponsorship for employment visas)

Responsibilities

Lead image quality, workflow optimization projects and operational efficiency, in conjunction with GE partner sites, to maximize clinical performance and efficiency of GE CT scanners across their fleet
Train sites on advanced features and options like cardiac, perfusion and gemstone spectral imaging
Work with the CT sales team and global engineering on end-to-end solutions, and provide clinical input from customers to our teams
Apply knowledge of clinical CT needs to guide definition and development of new hardware, new imaging, and post-processing techniques
Evaluate performance and quality of features throughout the development process by designing & optimizing protocols, performing in-house testing, and traveling to partner sites for installation and testing
Support sites along with facilitating evaluation of development software/hardware in partnership with GEHC CT global team
Assist with customer complaints, investigations, and ultimately offer product solutions
Develop (clinical) competitive intelligence to support the field with counter arguments and selling advantages
Support scientific congresses, customer seminars and internal training events
Ensure high quality CT training is delivered to the field applications teams and sales/marketing team

Skills

Key technologies and capabilities for this role

Computed TomographyCT ScannersImage Quality OptimizationWorkflow OptimizationCardiac ImagingPerfusion ImagingGemstone Spectral ImagingClinical TrainingMedical ImagingHealthcare Technology

Questions & Answers

Common questions about this position

Is this a remote position?

This is a remote role that requires working onsite at customer locations and occasionally from home office, with the candidate needing to reside in the Cleveland, OH area.

What certifications are required for this role?

Candidates must be a Certified Radiologic Technologist (ARRT) or global equivalent with CT certification.

Do I need to live in a specific location for this job?

Yes, candidates must reside within the designated territory or live nearby, specifically in the Cleveland, Ohio area, and be willing to relocate if needed.

What are the main responsibilities in this role?

Key responsibilities include leading image quality and workflow optimization projects, training sites on advanced CT features, providing clinical input to engineering teams, evaluating new features through testing, and supporting customer complaints and events.

What makes a strong candidate for this position?

A strong candidate will have CT certification, experience in clinical CT applications like image quality optimization and advanced imaging techniques, and the ability to reside in or relocate to the Cleveland, OH area for onsite customer support.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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