General Manager, UK Entity at Shift5

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Proven senior leadership experience within a UK regulated financial institution (e.g. PSP, EMI, or former bank)
Minimum of 10+ years of experience in a senior leadership role
Deep understanding of UK payments regulations, FCA supervisory frameworks, and card scheme requirements (Visa/Mastercard)
Prior experience working directly with regulators and representing an entity in regulated board-level or supervisory meetings
Strong operational background, with ability to oversee compliance, risk, and finance functions
Experience managing cross-functional teams in a matrixed, global organisation
Demonstrated success in scaling or supporting business growth in a fintech or financial services environment
Strong leadership and people development skills
Strategic thinking

Responsibilities

Develop the UK-based business, and oversee key functional areas including Risk & Compliance, Financial Control, and Operations
Establish strategic relationships to deliver the overall business goals
Oversee daily operations and ensure service delivery excellence
Ensure robust operational and reconciliation processes are established and adhered to for all fund transfer, settlement, and other high-risk activities
Leverage thorough knowledge of Card Schemes, Regulators (FCA, PRA & others as appropriate), correspondents, to ensure compliance and to provide effective liaison
Achieve quarterly and annual performance targets with defined resources
Ensure adherence to annual budgets, particularly from cost management perspective
Execute on strategic key corporate planning issues
Communicate effectively with the wider Shift4 Payments UK Ltd team and keep them informed of business activities, potential threats, opportunities and recommended actions
Ensure compliance with UK regulatory requirements
Monitor outsourced service within the Shift4 Group and ensure SLAs are being met
Implement and ensure ongoing compliance with Consumer Duty requirements as per the Financial Services and Markets Act (2000) FSMA
Identify potential changes and impact to the business and communicate these to the wider Shift4 management team and executive board
Set functional performance goals and lead programs to build organisational capabilities
Support operational goals tied to Shift4 long-term goals
Develop a well-rounded, capable senior management team to provide the platform for ongoing growth
Ensure local compliance with the Group’s Policies and Procedures
Provide periodic reports to the Managing Director, Enterprise Compliance and Executive Board on the implementation of the compliance monitoring program for UK operations
Responsibility for management of the Shift4 systems and controls in the UK
Responsibility for the allocation of all the institution prescribed responsibilities
Responsibility for the institution performance of its obligations under Internal Governance

Skills

Key technologies and capabilities for this role

PaymentsRisk ManagementComplianceFCAPRAFinancial ControlOperations ManagementCard SchemesSettlementReconciliationRegulatory Compliance

Questions & Answers

Common questions about this position

What are the main responsibilities of the General Manager, UK Entity?

The role involves leading strategic development and operational execution for Shift4 Payments UK Ltd., overseeing Risk & Compliance, Finance, and Operations, ensuring UK regulatory compliance, managing daily operations, building relationships with regulators like FCA and PRA, and developing a senior management team.

What experience is required for this position?

The ideal candidate needs deep experience in the UK payments ecosystem, strong leadership capabilities, a proven track record working with regulators, scaling operations, and managing cross-functional teams in a regulated environment.

Is this role remote or based in a specific location?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Who does this position report to?

The General Manager, UK Entity reports to the Managing Director, Enterprise Compliance.

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.

Rapid evolution of cyber threats may outpace Shift5's technological capabilities.

Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.

The company provides real-time, data-driven insights for defense and transportation sectors.

Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.

Increased interest in predictive maintenance technologies to reduce costs and improve reliability.

U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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