General Manager - Retail at Fulcrum

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Real Estate, Property ManagementIndustries

Requirements

15+ years’ experience in retail property, centre management, or asset leadership
Proven success managing large-format or outlet-style centres with full P&L responsibility
Strong operational and commercial acumen — able to lead across leasing, marketing, and facilities
Experienced in developing teams, introducing structure, and driving performance uplift
Comfortable engaging at owner level and navigating both day-to-day and long-term planning
Led significant retail assets and ready to take full commercial ownership of a high-profile centre
Looking for a more agile, impactful environment — with direct access to decision-makers and the freedom to lead
Bring both structure and strategic thinking to complex environments, and confident driving performance at all levels

Responsibilities

Lead all key functions related to the asset: centre operations, marketing, leasing, facilities, and compliance
Take full ownership of the site P&L — including budgeting, forecasting, and cost optimisation
Oversee tenancy mix and leasing performance in partnership with internal stakeholders and external agents
Align site operations under a unified structure with clear reporting and governance
Monitor tenant performance, address risk, and maintain strong tenant relationships
Work with the owners to shape the medium- and long-term commercial strategy for the asset
Embed a high-performance culture across the broader centre team

Skills

Key technologies and capabilities for this role

Retail OperationsP&L ManagementBudgetingForecastingCost OptimisationLeasingTenancy Mix ManagementMarketingFacilities ManagementComplianceGovernanceStrategic Planning

Questions & Answers

Common questions about this position

What is the salary for the General Manager - Retail position?

This information is not specified in the job description.

Is this role remote or office-based, and where is it located?

The role is based in a brand-new, architect-designed Sydney CBD office, working directly with the business owners.

What skills and experience are required for this General Manager role?

Candidates need experience leading significant retail assets with full commercial ownership, ability to bring structure and strategic thinking to complex environments, and confidence driving performance at all levels.

What is the company culture like for this position?

The culture offers an agile, impactful environment with direct access to decision-makers, genuine scope and autonomy without layers of corporate red tape, and a focus on embedding a high-performance culture.

What makes a strong candidate for this General Manager role?

Strong candidates have led significant retail assets, seek agile environments with direct access to decision-makers, bring structure and strategic thinking, and are ready for hands-on commercial and operational accountability.

Fulcrum

Cloud manufacturing software for efficiency

About Fulcrum

Fulcrum provides cloud manufacturing software that helps small to medium-sized manufacturing businesses improve their operations. The software includes tools for job tracking, production scheduling, inventory management, and quality control, allowing users to manage their manufacturing processes more efficiently. Users can create and manage their Bill of Materials (BOM) and routing with a simple drag-and-drop interface, track jobs in real-time, automate scheduling, and monitor inventory levels. Fulcrum differentiates itself from competitors by offering a dedicated launch and success team that supports clients throughout their use of the software, ensuring they can fully utilize its features without needing third-party help. The goal of Fulcrum is to empower manufacturers to make informed decisions quickly by providing them with live data and insights.

Minneapolis, MinnesotaHeadquarters

2015Year Founded

$38.8MTotal Funding

SERIES_ACompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

51-200Employees

Benefits

Relocation Assistance

Professional Development Budget

Risks

Integration challenges with Census may disrupt Fulcrum's operations.

Census acquisition might shift focus away from core manufacturing clients.

Pressure to scale rapidly post-funding could lead to quality control issues.

Differentiation

Fulcrum offers a comprehensive suite of tools for modern manufacturing processes.

The platform supports decentralized manufacturing through connectivity and automation.

Fulcrum provides a dedicated launch and success team for seamless client onboarding.

Upsides

Increased IoT adoption boosts demand for Fulcrum's connectivity-focused platform.

Industry 4.0 trends create a growing market for Fulcrum's digital transformation solutions.

Reshoring manufacturing to the US increases demand for Fulcrum's efficient solutions.

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