General Manager II - Store 7645 at Advance Auto Parts

Ooltewah, Tennessee, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive Retail, RetailIndustries

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
ASE certification preferred, but not required (ability to become ASE P2 certified or equivalent)
2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to review and analyze business reports like P&L statements
Ability to work 50-55 hours per week (5-6 days, 11-hour shifts, rotating nights/weekends, plus additional hours as needed)

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Select, hire, develop, performance manage, coach, schedule, and engage store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment/completion, safety, open/close duties)
Lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service (battery installation, testing, wiper install, etc.)
Assist District/Region in other functions upon request
Execute and train project/product quality recommendations, parts lookup/sourcing (special order, FDO, etc.), store operational processes, testing/diagnostic equipment, inventory systems, store equipment, and POS systems