General Manager - Federal Government at Promise

Washington, District of Columbia, United States

Promise Logo
$250,000 – $275,000Compensation
Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Government Technology, Civic Tech, Public SectorIndustries

Requirements

  • 10+ years of experience in federal technology, SaaS, or GovTech
  • Deep understanding of federal procurement, budget cycles, and key agencies
  • Proven ability to lead sales or marketing teams toward ambitious revenue goals
  • Experience managing partnerships with agencies, integrators, or prime contractors
  • Strong strategic planning, financial modeling, and communication skills
  • Entrepreneurial mindset with the ability to move between strategic and tactical work
  • Energized by building new businesses
  • Thrive in environments with autonomy and ownership
  • Can navigate ambiguity and bring clarity
  • Care deeply about impact and execution

Responsibilities

  • Build a new business vertical, establishing and leading Promise’s Federal Government unit across sales, marketing, and partnerships
  • Develop and execute a federal go-to-market strategy aligned with agency needs and funding opportunities
  • Own bookings and revenue targets for the Federal Government business unit
  • Build and manage partnerships with federal agencies, systems integrators, and strategic allies
  • Shape brand and positioning for the federal segment in collaboration with Marketing
  • Work cross-functionally across Sales, Product, and Delivery to ensure alignment between market needs and product capabilities
  • Partner closely with the CEO and COO on federal strategy, relationships, and long-term expansion
  • Implement scalable processes to ensure operational excellence and accountability across the business unit

Skills

Key technologies and capabilities for this role

Business DevelopmentGo-to-Market StrategySales LeadershipPartnershipsPublic SectorGovernment ContractsRevenue GrowthCross-Functional LeadershipFederal GovernmentStrategy Execution

Questions & Answers

Common questions about this position

What is the salary range for the General Manager - Federal Government role?

The salary range is $250K - $275K.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What experience is required for this General Manager role?

Candidates need 10+ years of experience in federal technology, SaaS, or GovTech, a deep understanding of federal procurement, budget cycles, and key agencies, proven ability to lead sales or marketing teams toward ambitious revenue goals, and experience managing partnerships with agencies, integrators, or prime contractors.

What is the company culture like at Promise?

The team includes experts from companies like Palantir, Google, Stripe, and esteemed government leaders; they work hard and believe deeply in what they do, focusing on building innovative, resilient technology to transform public systems.

What makes a strong candidate for this General Manager position?

A strong candidate will have 10+ years in federal technology, SaaS, or GovTech, deep knowledge of federal procurement and agencies, proven leadership in driving revenue goals, and experience building partnerships with federal entities.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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