[Remote] Future Opportunities - Sales - Chicago at PagerDuty

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Digital Operations, SaaSIndustries

Requirements

Experience growing existing accounts and acquiring new business as an Account Executive
Dynamic, consultative sales leadership skills
Ability to nurture long-term relationships and win new business
Thrive in a tech-forward environment
Passion for delivering impactful solutions
Customer-centric approach with focus on exceptional sales experiences
Ability to build lasting relationships while pursuing strategic growth

Responsibilities

Focus on value selling by demonstrating unique value of products and services to new and existing customers, addressing their specific needs and challenges
Balance time between growing existing accounts and prospecting for new business, identifying new revenue opportunities and executing strategies to win new accounts with tailored outreach to key decision-makers
Develop and execute strategic plans to expand accounts and identify new high-potential opportunities, staying aligned with customer objectives, leveraging competitive intelligence, and industry trends
Establish and maintain strong, authentic relationships with new and existing clients, negotiate positive outcomes, and ensure mutual success
Conduct high-level conversations with senior executives (VP+) to uncover strategic needs and align solutions to their business challenges for new sales and expansions
Ensure thorough and accurate pipeline management, preparation for meetings and presentations, and follow-up on commitments
Utilize marketing, alliances, and BDR programs to uncover new logo opportunities, proactively qualify prospects, develop strategies to win new business, and convert leads into customers
Map out territory and account strategies, work with internal resources for effective sales approaches, and provide accurate forecasts using historical data and market insights

Skills

Key technologies and capabilities for this role

Value SellingAccount ExpansionNew Business AcquisitionStrategic Account DevelopmentProspectingConsultative SellingRelationship BuildingSaaS Sales

Questions & Answers

Common questions about this position

What experience are you looking for in Account Executives?

PagerDuty seeks Account Executives with experience growing existing accounts and acquiring new business, who are dynamic, consultative sales leaders skilled at nurturing long-term relationships and thriving in a tech-forward environment.

Where is this sales role located?

The role is for future sales opportunities in the Chicago area.

What are the key responsibilities for this sales position?

Key responsibilities include value selling, account expansion and acquisition, strategic account development, sales effectiveness, executive engagement, sales execution, and prospecting for new business development.

What is the company culture like at PagerDuty?

PagerDuty offers a flexible, award-winning workplace where you'll collaborate with kind and ambitious people to tackle complex problems and build a more equitable world.

What makes a strong candidate for these sales opportunities?

Strong candidates are customer-centric individuals passionate about value selling, building authentic relationships with executives, balancing account expansion with new business acquisition, and executing strategic sales plans in a tech environment.

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.

Economic downturns could affect subscription renewals and acquisitions.

Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.

Recognized as a leader in GigaOm's 2024 Radar for AIOps.

Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.

Strategic focus on public sector and Americas sales expands market reach.

Investments by Intech and Quantbot indicate confidence in growth potential.

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