Agent, CX (Sexual & Reproductive Health)
Thirty MadisonFull Time
Entry Level & New Grad
Candidates must possess a Bachelor of Science in Nursing (BSN) and an active, unencumbered Compact Nursing License. A minimum of 4 years of clinical experience as an RN in a fast-paced environment is required, along with strong written and oral communication skills, technological savviness, and the ability to work independently. Availability for some scheduled weekends, nights, and holidays is also necessary.
The Virtual Registered Nurse will manage direct patient needs, including message triage, counseling, and education for Sexual Health and Metabolic Health patients. Responsibilities include managing side effects, providing efficacy counseling, coordinating care by triaging and escalating patient concerns, and answering basic medical questions using the EMR system. The nurse will also review lab results for coaching, educate patients on treatments and lifestyle recommendations, and serve as a clinical resource for the non-clinical care team.
Online platform for telemedicine services
Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.