Full-Time Keyholder - Broadway Plaza

Walnut Creek, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, RetailIndustries

Requirements

Candidates should have at least 2 years of experience in Retail, Hospitality, or a customer-oriented role. A positive attitude and a strong focus on customer satisfaction are essential, along with excellent communication skills and the ability to work collaboratively in a team environment. Candidates must be comfortable in a fast-paced setting and able to work on their feet for up to 8 hours a day, as well as lift up to 25 pounds.

Responsibilities

The Keyholder will act as Manager on Duty in the absence of the Assistant Store Manager and Store Manager. They will learn and assist with all operational procedures and customer-related inquiries on the sales floor. Responsibilities include overseeing opening and closing procedures, effectively communicating Rothy’s brand story and values, supporting store leadership with updates, maintaining a clean and tidy store environment, supervising vendors, and sharing expert product knowledge with customers.

Skills

Retail

Customer Service

Communication

Teamwork

Problem-Solving

Inventory Management

Brand Knowledge

Operational Procedures

Leadership

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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