Full Time Collections Specialist at Mission Healthcare

San Diego, California, United States

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$45,760 – $58,240Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Home Health, HospiceIndustries

Requirements

One to three years' experience in Healthcare Billing
Industry standard knowledge of private insurance reimbursement standards in the Healthcare sector
Experience collecting for Home Health agencies
Experience using EMR/EHR and practice management software
Understanding Explanation of Benefits (EOBs)
Strong verbal and written communication skills
Demonstrated ability to work effectively in a team

Responsibilities

Oversee all collections activities for assigned payors, ensuring timely and accurate reimbursement
Collaborate cross-functionally with Mission Healthcare departments to identify and resolve issues impacting billing and collections performance
Stay current with industry regulations, payer guidelines, and reimbursement trends relevant to assigned payor mix
Maintain proactive and consistent communication with the Reimbursement Manager to align on priorities and escalate concerns
Respond to patient inquiries with professionalism and empathy, resolving billing-related questions and concerns effectively
Deliver courteous and solution-oriented customer service to both internal teams and external stakeholders
Achieve departmental performance targets, including productivity metrics and quality standards

Skills

Collections

Billing

Reimbursement

Payer Management

Customer Service

Healthcare Regulations

Productivity Metrics

Mission Healthcare

Provides home-based healthcare services

About Mission Healthcare

Mission Healthcare provides home-based healthcare services, including home health, home care, and hospice care. Their services cater to patients who prefer receiving medical care at home, such as those recovering from surgery, individuals with chronic illnesses, and patients needing end-of-life care. The company operates through a network of eight operating companies that work closely with insurance providers, physician groups, and hospitals to ensure effective patient care. This collaboration allows Mission Healthcare to offer a wide range of services tailored to individual needs. Unlike many competitors, Mission Healthcare emphasizes personalized, high-quality care, which fosters strong relationships with clients and supports its financial stability. The goal of Mission Healthcare is to deliver exceptional patient-centered care that improves health outcomes for individuals in the comfort of their own homes.

San Diego, CaliforniaHeadquarters

2009Year Founded

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Risks

Leadership change may lead to strategic shifts or instability.

AI-driven competitors like Medalogix pose a competitive threat.

Dependence on insurance reimbursements could affect financial stability.

Differentiation

Mission Healthcare offers comprehensive home-based care, including home health and hospice services.

The company collaborates with insurance providers and hospitals for seamless patient care.

Mission Healthcare focuses on personalized, high-quality care through a network of eight companies.

Upsides

Growing aging population increases demand for home healthcare services.

Telehealth integration enhances patient care and reduces costs.

Partnerships with tech companies can improve service offerings and operational efficiency.

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