Fulfillment Operations Team Leader at Target

Towson, Maryland, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Experience building a guest-first culture and guest service fundamentals
Knowledge of retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
Skills in planning daily/weekly workload to support business priorities and sales goals
Expertise in process improvements and workload efficiency
Leadership skills for hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
If applicable, ability to serve as a key carrier following safe and secure training and processes

Responsibilities

Demonstrate a service culture prioritizing guest service; model, train, and coach team to deliver service standards
Lead team to drive fulfillment goals; understand role in supporting sales growth and store profitability
Utilize workload planning tools to ensure completion of scheduled workload and fulfillment of orders to meet delivery and service standards
Review fulfillment reporting to identify gaps and develop resolution plans
With leader direction, create daily plans for the team
Serve as an expert in operations, accuracy, process, and efficiency
Enable efficient guest delivery by leading pickup and ship-from-store workload
Evaluate and recommend candidates for open positions; develop a guest-centric team and support leader in onboarding
Establish clear goals for quality, accuracy, and timeliness; hold team accountable and close training gaps through coaching
Ensure supplies are ordered timely and stocked; partner with leader for ordering
Demonstrate inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences
Demonstrate a culture of ethical conduct, safety, and compliance; lead team accordingly

Skills

Key technologies and capabilities for this role

operations leadershipguest serviceinventory managementworkload planningprocess efficiencyretail operationssales trends analysisteam leadershiporder fulfillmentpicking and packing

Questions & Answers

Common questions about this position

What is the pay range for the Fulfillment Operations Team Leader position?

The pay range per hour is $23.50 - $39.95, based on factors like labor markets, education, work experience, and certifications.

What benefits does Target offer to eligible team members?

Target offers comprehensive health benefits including medical, vision, dental, life insurance, 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Is this Fulfillment Operations Team Leader role remote or on-site?

This information is not specified in the job description.

What skills will I develop in this Fulfillment Operations Team Leader role?

You will develop skills in guest service fundamentals, retail business fundamentals like inventory management and sales trends, workload planning, process improvements, and leading a team through interviewing, coaching, and retaining talent.

What does Target's company culture emphasize for this role?

Target emphasizes a guest-first culture, service standards, helping families discover joy in everyday life, and providing meaningful experiences for leaders to build career skills.

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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