Frontline Engineer

Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerceIndustries

Requirements

Candidates should possess a Bachelor’s degree in a technical field or four years of equivalent experience in system administration, infrastructure engineering, or a related area, with certifications being a plus. Intermediate experience in Windows and Linux environments, scripting languages such as PowerShell or Python, or coding experience like .Net is required. Furthermore, intermediate experience with Amazon Web Services and containerization technologies, including Kubernetes, is necessary.

Responsibilities

The Frontline Engineer will initially troubleshoot and triage incidents as documented in runbooks, escalating when needed, and will lead incident management efforts by coordinating cross-functional teams. They will also investigate major incidents through problem management, identifying durable fixes and workarounds, and drive business-critical outcomes by monitoring key performance metrics. Additionally, the Frontline Engineer will refine and document operational procedures, develop runbooks, and foster a collaborative culture within the team and across departments, ensuring high standards of reliability and performance.

Skills

Operational Excellence

Cross-Functional Leadership

Communication

Proactive Mindset

Innovation

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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