Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Proficiency in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skills in introducing and leading company change efforts, providing clear expectations, guidance for business solutions, and communicating business objectives
- Expertise in modeling and demonstrating exceptional customer service standards (One Best Way - OBW service model)
- Capability to manage and support customer service initiatives (e.g., store of the community, community outreach programs), resolve customer needs/complaints/issues, develop action plans, and provide process improvement leadership
- Experience reviewing and evaluating P&L statements, managing budgeting, forecasting, controlling expenses indexed to sales
- Knowledge of monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and developing talent for staffing needs and growth
- Ability to coordinate and oversee job-related activities, develop relationships with stakeholders, support plans/initiatives, identify goals/objectives, build accountability, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Commitment to compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy
- Alignment with "Respect the Individual" principles: building high-performing teams, embracing differences, fostering belonging, working collaboratively, building relationships, communicating with impact, attracting/retaining talent, empowering/developing/recognition
- Alignment with "Act with Integrity" principles: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless/humble/self-aware/honest/fair/transparent behavior
- Focus on serving customers (implied from "Serve Our Customers and M")
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/direction, leading change, setting expectations, implementing solutions, communicating objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (e.g., community programs), resolve issues, develop/implement action plans for deficiencies, provide process improvement for high-quality experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, implementing plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize, communicate consistently, develop for staffing/growth
- Coordinate/oversee activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build/measure accountability/progress, address improvements, promote adaptability/learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals (belonging, eliminate waste, local giving)
- Act selfless/humble/self-aware/honest/fair/transparent
Skills
Team Leadership
Training
Customer Service
Merchandising
Inventory Management
P&L Analysis
Budgeting
Forecasting
Mentoring
Store Operations
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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