Front End Lead- Eataly Downtown at RPS North America

New York, New York, United States

RPS North America Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Food and BeverageIndustries

Requirements

  • Availability to work onsite with a flexible schedule often including evenings and weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
  • 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred
  • Ability to handle money accurately and perform mathematical equations
  • Excellent verbal communication skills
  • Ability to remain organized in a hands-on, fluid environment
  • Intermediate computer skills
  • Bachelor’s Degree preferred

Responsibilities

  • Serves as the liaison between staff and management to ensure the department is fully functional
  • Delegates to, motivates, trains, and mentors Front End Cashiers to promote their development
  • Reports to the Front End Manager
  • Handles monetary transactions and performs advanced cashiering duties
  • Assists in supervising the Front End team to ensure optimal performance and guest experience
  • Approves voids, employee discounts, returns, and exchanges
  • Processes and settles daily cash and credit transactions for all departments
  • Processes and prepares shipment of daily cash deposits
  • Documents and communicates overages, shortages, sales data, and technical or price discrepancies to appropriate managers and departments
  • Processes and monitors currency orders to ensure cash is always available for transactions
  • Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine
  • Orders and monitors inventory of supplies needed for the Front End
  • Documents, investigates, escalates, and resolves employee or guest incidents
  • Performs other duties as required or assigned

Skills

Key technologies and capabilities for this role

cashieringcash handlingcash reconciliationinventory managementteam supervisionguest servicevoid processingreturns processingincident resolutionstaff training

Questions & Answers

Common questions about this position

What is the pay range for the Front End Lead position?

The base pay range for this position is $17 - $21 per hour.

Is this role remote or on-site?

This is an on-site position requiring availability to work onsite with a flexible schedule often including weekends, evenings, and holidays.

What skills and experience are required for this role?

Candidates need 1+ year of experience as a supervisor in a retail setting, preferably leading a cashier team, ability to handle money accurately, excellent verbal communication skills, ability to remain organized in a fast-paced environment, and intermediate computer skills.

What benefits does Eataly offer?

Benefits include medical, dental, vision insurance, paid time off, paid parental leave, 401K with match or RRSP, bonus program, free family meal daily, discounts at Eataly, classes on products and Italian cuisine, and referral bonus program.

What makes a strong candidate for the Front End Lead role?

A strong candidate has 1+ year of supervisory experience in retail, preferably leading cashiers, along with a Bachelor’s Degree preferred, physical ability to lift 50 pounds and stay mobile for 8 hours, and skills in money handling, communication, and organization.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters
1970Year Founded
$31.5KTotal Funding
ACQUISITIONCompany Stage
Consulting, Energy, Enterprise SoftwareIndustries
5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.
Acquisition by Tetra Tech may impact client relationships.
Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.
The company has a strong focus on sustainability and environmental consulting.
RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.
Growing interest in digital transformation aligns with RPS's expertise.
Expansion of green finance offers new project opportunities for RPS.

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