Front Door Greeter Part Time at BJ's Wholesale Club

Sevierville, Tennessee, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Maintain a friendly and positive attitude
Act with honesty and integrity
Embrace inclusion and diversity, working with collaboration and respect
Understand how to access and read production and/or financial performance reporting for the department
Clear understanding of merchandise protection procedures and shrink alert protocols

Greet, assist, and thank all members in a prompt, friendly, and professional manner
Resolve member concerns in a courteous and timely manner and escalate issues to management when necessary
Monitor entrance and exit activity
Review and maintain the AP Alert Binder according to AP standards
Follow BEST procedures (bottom of the cart, electronics, self-checkout, and thanking the member), including cross-checking merchandise to member register receipts and verifying high dollar value items
Record register receipt discrepancies and notify front line to immediately rectify the situation
Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures
Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Ensure a safe and positive environment for members and team members
Deliver service excellence through all points of contact and resolve/deescalate member concerns
Commit to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards daily