Front Door Greeter Part Time at BJ's Wholesale Club

Selma, North Carolina, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Maintain a friendly and positive attitude
Act with honesty and integrity
Understand and apply club policies, procedures, and compliance
Embrace inclusion and diversity, working collaboratively and with respect
Clear understanding of merchandise protection procedures and shrink alert protocols
Knowledge of BEST procedures (bottom of the cart, electronics, self-checkout, and thanking the member)
Ability to access and read production and/or financial performance reporting for the department
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)

Greet, assist, and thank all members in a prompt, friendly, and professional manner
Resolve member concerns courteously and timely, escalating to management when necessary
Review and maintain the AP Alert Binder according to AP standards
Follow BEST procedures, including cross-checking merchandise to register receipts and verifying high-dollar items
Record register receipt discrepancies and notify frontline to rectify immediately
Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery per company procedures
Ensure execution of repack awareness guidelines by inspecting known repack articles
Monitor member and visitor traffic entering and exiting the club
Respond to Electronic Article Surveillance (EAS) alarms per established procedures
Maintain high safety standards for members and team members
Inspect team members', members', and vendors' bags, backpacks, briefcases, and lunch boxes as they leave
Perform merchandise protection procedures and monitor entrance/exit activity
Provide superior customer service to members
Carry out job functions as assigned and support flawless execution