Promise

Front Desk

Lexington Park, Maryland, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

The ideal candidate should possess a High School diploma or GED, along with a professional and compassionate demeanor, and a willingness to go above and beyond to ensure patient satisfaction. Excellent interpersonal skills and communication abilities are also required, as is the ability to efficiently manage multiple tasks.

Responsibilities

Front Desk Receptionists are responsible for being the first point of contact with patients, providing friendly and attentive service, coordinating patient flow, handling patient paperwork, collecting payments and insurance cards, maintaining the reception area, and controlling office supply inventory. They will also perform miscellaneous job-related duties as assigned.

Skills

Interpersonal Skills
Communication Abilities
Patient Service
Office Management
Payment Processing
Record Keeping

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Key Metrics

Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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