Fraud Operations Analyst

Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Cryptocurrency, BlockchainIndustries

Requirements

The ideal candidate will have hands-on experience performing manual account reviews, with domain expertise in fraud operations, risk signals, and payments risk. Experience working in fintech, web3, or crypto is required, along with strong research and analytical skills, and clear, succinct oral and written communication abilities.

Responsibilities

The Fraud Operations Analyst will conduct risk due diligence on customers, execute reviews of customers and transactions, and gather information from various sources to conduct fraud risk assessments. This role involves meeting performance KPIs, partnering with other teams to resolve escalations, creating and maintaining fraud manual review processes, identifying and implementing operational improvements, serving as a subject matter expert for Fraud Ops, and completing assigned project work and training teammates.

Skills

Fraud Prevention

Risk Management

Account Reviews

Payment Method Verification

Escalations

Moonpay

Cryptocurrency payment solutions and services

About Moonpay

MoonPay provides cryptocurrency payment solutions that allow users to easily buy and sell digital assets. The platform operates globally and caters to individual investors, businesses, and developers. Users can make transactions through MoonPay, which charges fees for each purchase or sale. To enhance security, MoonPay also includes services like fraud prevention and compliance support. A key aspect that sets MoonPay apart from its competitors is its commitment to sustainability; it operates as a fully remote and paperless organization and aims to achieve carbon neutrality by 2030 by offsetting emissions and investing in eco-friendly initiatives.

Miami, FloridaHeadquarters

2018Year Founded

$631.5MTotal Funding

EARLY_VCCompany Stage

Fintech, CybersecurityIndustries

201-500Employees

Benefits

Stock options 📈

Unlimited holidays 🏝

Home office equipment allowance of $600 USD (or local equivalent) 🪑

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Fully remote: your life, your way of working 🌎

Freedom, autonomy and responsibility 💪

Risks

Increased competition from DeFi platforms could erode MoonPay's market share.

Cryptocurrency price volatility may lead to unpredictable transaction volumes and revenue.

Emergence of new stablecoins like RLUSD could challenge MoonPay's market position.

Differentiation

MoonPay offers a seamless fiat-to-crypto conversion experience with major payment methods.

The company provides additional services like fraud prevention and compliance support.

MoonPay operates as a fully remote and paperless organization, aiming for carbon neutrality by 2030.

Upsides

MoonPay's acquisition of Helio expands its crypto payment capabilities and market reach.

MiCA approval allows MoonPay to expand its offerings across the European Economic Area.

Partnership with Element Wallet enhances access to self-custodial Bitcoin staking solutions.

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