Forward Deployed Product Manager at Valon

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Mortgage, Regulated FinanceIndustries

Requirements

Systems Thinker: Ability to dive into a client’s specific workflows, then zoom out to design abstractions that scale across many
Technically Fluent: Can reason about workflows, APIs, ledgers, integrations, and data models with engineers without needing to code; loves understanding how complex systems fit together
Customer-Driven, Product-Minded: Embeds with customers to see the messy truth, with a north star of building reusable product
Collaborative: Thrives in high-trust squads where Deployment Strategists, PMs, engineers, and operators co-own outcomes
Execution-Focused: Can run zero-to-one builds in ambiguous environments and ship
Complexity-Loving: Sees edge cases and risk as puzzles and opportunity; motivated by complexity

Responsibilities

Surface & Translate Requirements: Partner with Deployment Strategists and clients to scope real customer needs and turn them into crisp product definitions
Generalize from the Field: Abstract messy, one-off asks into scalable product patterns, balancing immediacy with long-term product principles
Design Extensions & Integrations: Define and build integrations and workflow extensions with engineering that become reusable platform modules
Represent the Customer in Product: Ensure roadmap decisions reflect deployment reality, validating solutions against live operational needs
Create Leverage for Scale: Build playbooks, documentation, and rollout strategies so Deployment Strategist teams can scale adoption across customers
Close the Loop: When gaps emerge in the field, diagnose the root cause, propose solutions, and work with clients, Deployment Strategists, and engineers to resolve them

Skills

Product Management

Customer Deployment

Technical Solutions

Regulated Finance

Mortgage Servicing

AI Platforms

R&D Collaboration

Platform Development

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees