Minimum 2 years of previous food service management experience
Passion for food and customer service
Ability to direct and supervise personnel
Understanding of department goals and objectives
Responsibilities
Directing department personnel to meet goals and objectives
Communicating with store management and department supervisors
Selecting, onboarding, and coaching new team members
Scheduling all team members
Engaging with customers through greetings, product information, selling suggestions, and thank yous
Taking customer orders and ensuring satisfaction
Ensuring department personnel follow food safety and sanitation guidelines
Ordering products and supplies to maintain stock levels and merchandising standards
Overseeing the preparation and serving/merchandising of deli/food service items (breakfast, lunch, dinner, fried foods, pizzas, salads, soups, sandwiches, roller grill items, beverages, and snacks)
Displaying deli/food service items according to guidelines
Following product recipes
Rotating deli/food service items for sale, ensuring quality, safety, and product shrink control
Receiving merchandise, auditing invoices, and breaking down orders
Positioning cases of products in storage areas or coolers