Food Service Supervisor at Global Partners

New Haven, Vermont, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Food ServiceIndustries

Requirements

High School Diploma or equivalent
Must be at least 18 years old
Previous food service management experience (2 years minimum)
Two years prior experience in a fresh foods environment, preferably in a management role
Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed
Must have reliable transportation and a valid driver’s license
Truly have a love and passion for food and serving the customer

Responsibilities

Directing department personnel, meeting department’s goals and objectives
Communicating directly with the store management and department supervisors
Selecting, onboarding, and coaching all new team members
Scheduling all team members
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling, and always giving a genuine thank you
Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction
Ensuring department personnel follow all county, city, and company food safety and sanitation guidelines and policies
Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
Overseeing the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, and dinner entrees; fried foods; pizzas; prepared salads; soups; sandwiches; roller grill items; hot and cold beverages; snack items
Displaying deli/food service items following department and/or company merchandising guidelines
Following product recipes without deviation
Attentively rotating deli/food service items for sale, ensuring quality, safety, and product shrink control
Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers
Periodically counting product for inventory purposes
Completing all paperwork in a timely and accurate manner
Processing cash register transactions, giving back change, and refunds
Using scale printer machine, ensuring weights and pricing are correct
Understanding the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage
Keeping clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers
Ensuring all department personnel use proper safety equipment and procedures
Performs other duties as needed or assigned by management

Skills

Key technologies and capabilities for this role

Food Service ManagementStaff SupervisionCustomer ServiceFood SafetySanitationMerchandisingInventory OrderingStaff SchedulingFood PreparationDeli OperationsOrder Fulfillment

Questions & Answers

Common questions about this position

What is the salary for the Food Service Supervisor position?

This information is not specified in the job description.

Is this Food Service Supervisor role remote or onsite?

This information is not specified in the job description.

What experience and qualifications are required for this role?

Candidates need a High School Diploma or equivalent, must be at least 18 years old, and have two years prior experience in a fresh foods environment, preferably in a management role. Flexibility to work weekends, holidays, evenings, and assist other locations is also required.

What kind of passion or attitude is the company looking for in candidates?

The company seeks candidates who truly have a love and passion for food and serving the customer.

What are the main responsibilities of the Food Service Supervisor?

Responsibilities include directing department personnel to meet goals, selecting and coaching team members, scheduling, engaging with customers, ensuring food safety, ordering supplies, overseeing preparation and merchandising of deli items, inventory management, and maintaining cleanliness and safety.