Food & Consumables Coach at Walmart

Littleton, Colorado, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
  • Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Expertise in introducing and leading company change efforts, providing clear expectations, guidance, and communicating business objectives
  • Proficiency in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model)
  • Experience managing customer service initiatives (e.g., store of the community, community outreach), resolving complaints/issues, developing action plans, and providing process improvement leadership
  • Financial acumen, including reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
  • Supervisory skills for hiring, training, mentoring hourly associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting to meet staffing needs
  • Ability to coordinate job-related activities, develop/maintain stakeholder relationships, support plans/initiatives, set goals, build accountability, measure progress, identify improvements, demonstrate adaptability, and promote continuous learning
  • Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
  • Commitment to building high-performing teams, embracing differences, creating belonging culture, working collaboratively, attracting/retaining talent, acting with integrity, maintaining ethics/compliance, and supporting regenerative goals

Responsibilities

  • Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and change efforts
  • Model exceptional customer service, manage/support initiatives, resolve customer issues, develop/implement action plans, and lead process improvements for high-quality experiences
  • Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to achieve goals and mitigate shrink
  • Provide supervision/development for associates: hire, train, mentor, assign duties, set expectations, recognize, promote belonging, and recruit to meet staffing/growth needs
  • Coordinate/ complete/ oversee job activities: build stakeholder relationships, support plans/initiatives, set/communicate goals, build accountability, measure progress, address improvements, adapt, and promote learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
  • Build high-performing teams, embrace differences, foster belonging, create thriving opportunities
  • Work collaboratively, build trusting relationships, communicate positively to motivate/influence
  • Attract/retain/develop talent, empower, recognize contributions
  • Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving)

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingCustomer ServiceP&L ManagementBudgetingForecastingMerchandisingInventory ManagementShrink MitigationStore OperationsChange ManagementMentoringRecruiting

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work arrangement or location for this role?

This information is not specified in the job description.

What key skills are needed for the Food & Consumables Coach role?

Key skills include leading and developing teams, demonstrating exceptional customer service, driving financial performance through P&L management, providing supervision and mentoring to associates, and ensuring compliance with company policies.

What is the company culture like for this position?

The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.

What makes a strong candidate for this coach role?

Strong candidates excel in team leadership and development, customer service, financial management in retail operations, associate mentoring, and fostering an inclusive workplace environment.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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