Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Experience introducing and leading company change efforts, providing clear expectations, guidance, and communicating business objectives
- Knowledge of exceptional customer service standards, including the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, and implementing action plans for improvements
- Proficiency in driving financial performance, reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Skills in supervising, hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset for hourly associates
- Ability to coordinate job-related activities, develop relationships with stakeholders, support plans and initiatives, set goals, measure progress, identify improvements, and demonstrate adaptability
- Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart's regenerative goals
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating on operations and initiatives, and guiding change efforts
- Model and demonstrate exceptional customer service, manage initiatives, resolve customer issues, develop action plans, and provide process improvement leadership
- Drive financial performance and sales in designated store area by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/inventory/operations, and implementing plans to achieve sales/profit goals and mitigate shrink
- Provide supervision and development for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, and recruiting to meet staffing needs
- Coordinate, complete, and oversee job-related activities by building stakeholder relationships, supporting initiatives, setting/measuring goals, addressing improvements, and promoting continuous learning
- Ensure compliance with policies/procedures, support mission/values/ethics, implement action plans, utilize Open Door Policy, and provide guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, provide growth opportunities, work collaboratively, attract/retain talent, and recognize contributions
- Act with integrity by maintaining ethics/compliance standards, modeling Walmart values, holding accountable, supporting regenerative goals, creating belonging, eliminating waste, and participating in local giving
Skills
Team Leadership
Associate Training
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Store Operations
Change Management
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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