Field Systems Specialist

Portugal

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Medical Devices, DiagnosticsIndustries

Requirements

Candidates must have proven experience as a Field Service Specialist, Technician, or similar role, with a degree or equivalent experience in Engineering, Mechanical, Electrical, or Electronics. Excellent problem-solving, troubleshooting, communication, and interpersonal skills are essential, along with the ability to work independently and manage time effectively. A valid driver's license and willingness to travel extensively within Spain and Portugal, sometimes at short notice, are required. Experience as an Application Specialist is a plus.

Responsibilities

The Field System Specialist will perform on-site installation, maintenance, and repair of company products and equipment, including PDX systems, and diagnose/troubleshoot technical issues to find root causes and implement solutions. They will provide front-line customer support, training, and service for PDX systems, including instruments, assays, and software, and deliver technical product training to end users both on-site and remotely. Responsibilities also include maintaining accurate records of service activities, ensuring compliance with safety regulations, developing in-depth knowledge of system software, hardware, and assay performance, supporting sales and marketing teams, independently leading customer inquiries and service interventions, and initiating technical investigations for customer complaints.

Skills

Field Service

Technical Support

Installation

Maintenance

Repair

Troubleshooting

Customer Training

System Software

Hardware

Assay Performance

Safety Regulations

Record Keeping

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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